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What You Need to Know About Our Terms

When you open an account with indo6d wap, you're entering into a straightforward agreement that protects both you and our platform.

Account Creation RulesDeposit & Withdrawal TermsGameplay & Eligibility
indo6d wap What You Need to Know About Our Terms
GET HELP WITH TERMS

How to Reach Us About Your Account

Our support team is here to answer questions about your account agreement, withdrawal rules, deposit holds or any term you're unsure about. We're available in English and answer via live chat during lobby hours, email within 4 hours on weekdays, and Telegram for account-recovery requests. If you need clarification on a specific term or believe we've made an error, contact us directly — don't wait.

Team online

Live Chat

Open the chat window in the lobby footer. Available 07:00 to 23:00 WIB, seven days a week. Ask about account rules, deposits, withdrawals or term disputes.

Email Support

Send questions to [email protected]. We respond within 4 hours on weekdays, 8 hours on weekends. Include your account number and the term you're asking about.

Telegram Escalation

For urgent account access or identity verification issues, message our Telegram channel. Response time under 2 hours. Use this for account-recovery requests only.

ACCOUNT SECURITY & DATA

How We Protect Your Account and Information

When you sign up, we collect your name, email, phone number and ID — only what's needed to verify your account and process deposits and withdrawals.

Data Encryption

All account and payment information is encrypted with 256-bit SSL. Your wallet balance, withdrawal history and deposit records are stored on secure servers isolated from the public internet.

Login Security

Your password is hashed and never logged. If you forget it, reset via email verification. Enable two-factor authentication in Account Settings for added security.

Payment Data

DANA, OVO, GoPay and QRIS transfers are processed by certified payment gateways. We never store your payment details; each deposit is a fresh session with the provider.

Account Closure

Close your account anytime via Account Settings. Remaining balance is returned to your original payment method within 3 business days. Closure is immediate; all activity stops.

Cookie & Tracking

We use cookies to remember your language, lobby preferences and login state. Tracking cookies help us spot fraud. You can disable non-essential cookies in your browser settings without losing account access.

Data Subject Rights

Request a copy of your data, correct errors, or ask for deletion by emailing [email protected] with your account number. Response within 5 business days. Deletion may be delayed if transaction history is required by law.

Frequently Asked About Our Terms

Real questions from players about account rules, eligibility, deposits, withdrawals and dispute handling. Read our answers below; if you don't find what you need, reach out to our support team.

No. Your account is personal and non-transferable. Sharing login details violates our terms and may result in account suspension. Each person must open their own account with their own identity and contact information. If we detect shared access, both accounts may be closed.

Your full name, email address, phone number, date of birth and a valid ID number. This information must match your DANA, OVO, GoPay or QRIS account so deposits and withdrawals clear correctly. False information will block your account until corrected.

Most withdrawals clear within 4 hours; a few take the full 24-hour window. Delays happen if your ID verification is incomplete, if your payment method is temporarily offline, or if we flag the transaction for fraud review. Our support team will notify you of the reason and next steps.

Yes. Contact our support team within 14 days of the transaction. Provide your account number, the transaction ID, and what happened. We'll investigate and respond within 5 business days. If unresolved, we offer escalation to an independent mediator.

Creating multiple accounts, using false ID, or colluding with other players to manipulate games violates our terms. We may suspend your account immediately, lock your funds, and forward your case to our fraud team. Accounts may be permanently closed and funds forfeited depending on the violation.

We keep your personal data for 30 days after closure in case you want to reopen. After 30 days, personal information is deleted. Transaction records are retained for 7 years for tax and regulatory compliance; you can request a copy anytime.

The full Terms & Conditions document is available in your account under Settings > Legal Documents, or by email from [email protected]. We also post updates here on this page. Read them carefully before you play; by opening an account, you agree to all terms listed.